Franchesca Michaela Antonio's Blogs

A new starter cannot log in on day one. A simple software request takes two weeks to action. A security recommendation arrives as a vague warning rather than a plan. None of these things will show up on an invoice, but together they tell you something an invoice never will: your MSP relationship has stopped removing friction from the business and started adding to it.

Sydney has plans to get considerably busier.

Under the City of Sydney's Economic Development Strategy 2025–2035, the city is targeting 200,000 new jobs by 2036. More tellingly, 70% of those jobs are intended to come from knowledge and innovation-intensive industries.

Something free in cybersecurity tends to raise the same eyebrow as something free at a car dealership. Somebody, somewhere, is paying for it, and it is usually the person who agreed to the "quick, no-obligation" chat.

Most healthcare organisations discover the limits of their IT support agreement at the worst possible time: mid-audit, or mid-incident, when someone finally reads the fine print and finds it was never written with healthcare in mind.

Hi there! I'm Kai, marketing here at Affinity MSP. I was drafting this blog when I realized, it was something I could actually relate to from an actual experience I had a few weeks ago.

It's 9:14am and three different people are trying to log into the same system at three different locations. One's in a warehouse in Perth, one's in a clinic in Brisbane, one's at a head office desk in Melbourne.

In our previous piece, we looked at what happens when AI usage grows without any structure behind it: a free-for-all phase where everyone experiments freely, followed by a crackdown phase where finance steps in and locks things down once the cost becomes impossible to ignore.

Melbourne, Australia — August 2026 — Affinity MSP, one of Australia's leading managed service providers, today announced it has acquired EvolveCyber, an Australian-based managed cybersecurity services provider specializing in penetration testing, risk assessments, and compliance support, including ISO 27001 readiness.

There's a scene playing out in offices everywhere right now, and it looks a little like this: someone discovers AI can write their emails, summarise their meetings, and generate a slide deck before their coffee goes cold.

Most business owners size up their cybersecurity needs the same way they size up their insurance: by headcount. Ten employees, do this much. Fifty employees, do that much. Two hundred, time to get serious.

If you've been shopping around for a managed IT provider, chances are you've seen $100 per user per month quoted somewhere — maybe as a headline rate, maybe as a starting point "from" price.

Switching managed IT providers should not mean losing access to your users, systems, data or support.

In most cases, an outgoing provider will not suddenly disable a client’s entire IT environment.