Leading Managed Service Provider in Australia
As a leading managed IT services provider in Australia, Affinity MSP supports organisations that cannot afford disruption. We deliver proactive support, cybersecurity-led frameworks, and scalable infrastructure management that keeps systems resilient and businesses moving forward.
When IT works properly, your business moves faster. When it does not, everything slows down. We make sure it works.
- Microsoft-certified engineers and cybersecurity-aligned frameworks
- Scalable enterprise IT management for growing and multi-location organisations
- Clear SLAs, guaranteed response times, and proactive 24/7 monitoring
Recognised in the IT Industry
TRUSTED ACROSS AUSTRALIA & NEW ZEALAND
When IT just works, businesses stop looking elsewhere.
After 14 years supporting businesses across Australia and New Zealand, we've learned that trust is earned one resolved ticket at a time. These are the numbers behind that trust.
1%
Client Retention Rate
The number that matters most to us
1 yrs
Years in Business
Serving ANZ enterprises since 2011
1+
Endpoints Managed
Across Australia and New Zealand
1+
Team Members
Specialists, not generalists
$1B
Client Revenue Supported
Businesses that can't afford downtime
1%
Australian-owned
Local accountability, always
When IT falls apart, we pull it back together.
IT problems don't wait for a convenient time. Phishing. Outages. The "everything's on fire" moments. Affinity MSP takes the chaos out of IT so your team stays productive and protected — no matter what gets thrown at you.
- Managed IT Support — helpdesk and proactive maintenance
- Cyber security and phishing protection
- Monitoring, patching, backups and recovery
- Fast response when things go wrong
Affinity MSP’s Managed IT Support Services
Our managed IT support services provide proactive, ongoing technology management that prevents downtime, reduces cyber risk, and keeps your business operating without disruption.
World-Class Technology Partnerships
Affinity MSP partners with globally recognised technology vendors that set the benchmark for performance, security, and reliability. We are selective about who we work with, aligning only with proven enterprise platforms, infrastructure providers, and cybersecurity leaders that deliver measurable results for modern businesses.
These partnerships give our clients access to advanced cloud solutions, secure networking, modern workplace technologies, and certified engineering expertise backed by global standards. When you engage Affinity MSP, you are supported by a carefully chosen ecosystem of industry leaders, not just a reseller, but a strategic managed IT partner invested in long-term performance.
Industry Recognition
In 2025, Affinity MSP was named to both the Fast50 and Smart50, two of Australia's most respected lists celebrating high-performing businesses that are genuinely growing, leading well, and running great operations. These aren't pay-to-play awards. They recognise businesses making real, measurable impact.
That same year, Clutch recognised Affinity MSP as a Top Managed Service Provider in Australia, based on verified reviews from our clients. Recognition that comes directly from the people we serve is the kind that matters most.
Affinity MSP was also named to CloudTango's MSP Select AU list in both 2024 and 2026, an industry benchmark for leading managed service providers across the country. Being recognised twice in a short space of time reflects the consistency our team works hard to deliver.
For our clients, this means partnering with an IT team that's growing thoughtfully, investing in capability, and delivering consistently. All independently validated by people who know the industry well.
Solutions That Just Work
Solutions you will swear by, not at!
Fast Response Time
5-second response time + resolved issues in 24 hours.
Transparent Pricing
No hidden fees, just reliable services.
Verified Client Reviews, Clutch & Google
Independent reviews on Clutch, Google, and Cloud Tango provide transparent insight into how we operate. From response times to cybersecurity management, clients consistently reference reliability, clarity, and technical depth.
We believe trust should be earned publicly, not just promised privately.
What our clients say about us
B. E.
Managing Director
“Affinity MSP is one of the MSPs that feel more like our internal ITdepartment. Very knowledgeable team with innovative solutions.
They are not worried to jump into any IT challenge and work with you finding and executing a solution in record time. Not only that, they help you plan your future and enable your business for the challenging climate we live in right now.”
P. H.
General Manager
“Our company has always placed high expectations on service providers, but in turn we consider our providers partners in delivering our business solutions.
Affinity has given us excellent system reliability and the flexibility to up-scale solutions and meet our growing needs.”
R. H.
General Manager
“Switching from a break-fix agreement to the managed service provider (MSP) model with Affinity has been a game-changer for us. Their proactive approach, personalized support, and expertise have transformed the way we manage our IT infrastructure. With round-the-clock monitoring, timely problem resolution, and comprehensive services, our operations have become more efficient and productive. The predictable monthly fee has eliminated unpredictable costs, allowing us to invest in other areas of our business.
We highly recommend AffinityMSP for their reliable, efficient, and cost-effective IT solutions. They have exceeded our expectations in every aspect.”
Let’s Work Together
Ready to ditch the IT headaches? Partnering with AffinityMSP is a breeze.
Contact us
and we’ll set up a no-cost,
no-
obligation consultation.
Tell us your goals
so we can create and implement
a detailed IT strategy for you.
Work without worries
while your technology is covered
by AffinityMSP.
Book Your Free Consultation
Find out how our team can best support your business.