Contact Us
Let’s Work Together
Whether you need fully managed IT support, co-managed IT services, cybersecurity protection, or Microsoft 365 management, our team is ready to step in.
We work with growing businesses across Australia and New Zealand that need reliable, security-first managed IT services without the complexity. If something feels fragile in your IT environment, or you are planning for growth, this is a good place to start.
As Australia’s #1 ranked MSP (2026 Channel Futures MSP 501), we back every conversation with a 99.7% client retention rate and true 24/7 support.
Book Your Free Consultation
Tell us a little about your business and what you need. We will respond promptly.
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What Happens Next?
Once you submit your enquiry, one of our senior consultants will review your information and contact you to understand your current IT environment, risks, and business goals. From there, we will provide clear recommendations to strengthen, secure, and improve your technology setup.
No pressure. Just a straightforward conversation about where your IT stands and what practical next steps make sense.
Address
101/21-35 Ricketts Rd, Mount Waverley, VIC 3149
Contact
Phone: 1300 943 486
Email: sales@affinitymsp.com.au
Open Hours
24/7 Support
Business Hours: 8:00am – 5:00pm Monday to Friday
Frequently Asked Questions
How quickly will you respond to my enquiry?
A senior consultant reviews every enquiry and responds within one business day. For existing clients, our 24/7 support desk averages a 5-second first response, with most issues resolved within 24 hours.
How much does managed IT support cost?
Our managed IT services start from $89 per user per month on a transparent, fixed monthly fee with all-inclusive support and no hidden costs. Your exact investment depends on your organisation’s size, security requirements and environment, so we provide a tailored quote after a free, no-obligation consultation.
How does switching from our current IT provider work?
We manage the entire transition for you — from documentation handover and systems access through to onboarding your team — with no disruption to your day-to-day operations. Most clients are fully transitioned within weeks, and we coordinate directly with your outgoing provider so you don’t have to.
Do you support businesses outside Melbourne?
Yes. We are headquartered in Melbourne with offices in Sydney, Brisbane, Perth and Auckland, and our distributed support model covers metropolitan and regional businesses across Australia and New Zealand with the same structured, scalable service.
What size businesses do you work with?
We support growing small and medium-sized organisations through to multi-location enterprises. If your business depends on its technology and can’t afford disruption, we’re a fit.
Do you offer a free cybersecurity assessment?
Yes — AffinityScan is our free cyber scan that identifies vulnerabilities in your environment and prioritises the protections your business actually needs, aligned to the ACSC Essential Eight framework. Request your free scan here.
Our Locations:
Affinity MSP provides managed IT services throughout Australia and New Zealand, with key offices in Melbourne, Sydney, Brisbane, Perth, and Auckland. While these cities anchor our presence, our reach extends well beyond them.
Through our distributed support model, we deliver reliable managed IT support, cybersecurity services, and cloud solutions to organisations across metropolitan and regional areas alike. No matter where your business operates in ANZ, you receive the same structured, scalable IT support.
Melbourne Head Office
- Suite 101/21-35
Ricketts Rd
Mount Waverley, VIC 3149
Australia