Not sure what your team needs
Tell us your user count, how your team works, and what security you need, we will recommend the right mix and keep it optimised.
Microsoft 365
Productivity, security and collaboration in one environment
Microsoft 365 sits at the centre of modern business operations. Email, collaboration, file storage, identity and security all run through it every day. When it is structured and managed correctly, it improves productivity and reduces risk. When it is not, it becomes a source of confusion, overspend and exposure.
Affinity MSP provides Microsoft 365 Managed Services across Melbourne and Australia, covering licensing, configuration, security, backup and ongoing support, so your environment stays secure, organised and aligned with how your business operates.
Microsoft provides the platform. We make sure it works properly for you.
- Australian-based support
- Microsoft Partner
- Enterprise standards
Common Microsoft 365 issues we see
When Microsoft 365 is treated like a subscription instead of a managed environment, the cracks show up quickly.
Your clinical system slows down at peak times
Plans do not match how people actually work.
Plans do not match how people actually work.
Default configurations
Email, Teams and SharePoint left as-is.
Email, Teams and SharePoint left as-is.
Security not enabled
Features included in licences but never monitored.
Features included in licences but never monitored.
No independent backup
Recovery becomes guesswork when data is lost.
Recovery becomes guesswork when data is lost.
Popular Microsoft 365 licenses we manage
Licensing is rarely one-size-fits-all. These are three common starting points for Australian businesses, we then tailor based on roles, security requirements and budget.
Most popular for growing teams
Microsoft 365 Business Premium
A strong balance of productivity and security for many small to mid-sized organisations.
- Microsoft 365 apps and collaboration
- Security features that need correct setup
- Ideal when you want better control without Enterprise complexity
Common for mid-market and enterprise
Microsoft 365 E3
Designed for larger environments that need scale, governance and consistent licensing across teams.
- Enterprise productivity and compliance foundations
- Works well for standardised environments
- Often paired with add-ons based on risk profile
Security-led environments
Microsoft 365 E5
For businesses with higher security needs, tighter compliance requirements, or a strong cyber risk posture.
- Advanced security and threat protection capabilities
- Better visibility and control when configured properly
- Best fit for regulated industries and higher-risk environments
Microsoft 365 is not a set and forget platform
Many Australian businesses already use Microsoft 365, yet still deal with productivity issues, security gaps, and ongoing licence overspend. This usually happens because responsibility is unclear, or the environment is unmanaged.
What it looks like day to day
- Licences do not match roles, and costs creep up
- Email, Teams and SharePoint stay on default settings
- Security features are available, but not enabled or monitored
- No independent backup for Exchange, OneDrive or SharePoint
- Unclear ownership when issues occur or data is lost
The business impact is real
- Ongoing overspend, with little visibility
- Higher cyber security and compliance risk
- Downtime and productivity loss
- Staff frustration with unreliable tools
- Finger-pointing between Microsoft, IT providers and internal teams
What your business gets with Microsoft 365 managed properly
This is the difference between having Microsoft 365 and having Microsoft 365 working for your business. We focus on outcomes, then back it with the right configuration, governance and support.
Stronger Security, less risk
Identity controls, email protection and policy-driven access, managed continuously, not once.
Less downtime, faster fixes
Clear ownership and Australian-based support, so issues do not bounce between vendors.
Predictable costs
Licensing aligned to roles, with visibility and optimisation as your team changes.
Teams and SharePoint that stay organised
Structure and governance that reduces sprawl, improves search, and keeps permissions clean.
Recoverable data
Independent backup and tested recovery, so mistakes and incidents do not become disasters.
Clear accountability
One MSP accountable for how Microsoft 365 is configured, secured and supported over time.
Microsoft 365 Managed Services by Affinity MSP
We deliver Microsoft 365 as a fully managed service, not a licence-only offering. Licensing, configuration, security, backup and ongoing support are managed as part of your wider IT ecosystem, with clear accountability.
Microsoft 365 licensing and tenant management
Business and Enterprise plans can get confusing fast, especially after years of organic growth. We keep licensing aligned to roles, security requirements and budget.
- Supply and management of Microsoft 365 licences
- Advice across Business and Enterprise plans
- Licence optimisation as users join, leave, or change roles
- Visibility and control over licensing costs
- Single MSP accountable for billing and management
Secure setup, migration and configuration
Default settings are rarely sufficient for real-world business environments. We configure Microsoft 365 to support how your business actually operates.
- Secure configuration of Exchange Online
- Teams and SharePoint structured around workflows
- Identity and access controls aligned to best practice
- Secure baseline configuration applied and maintained
- Migration from Google Workspace and legacy systems
How our Microsoft 365 Managed Service works
A structured approach that removes uncertainty, reduces disruption, and gives you clear ownership from day one.
Assess
We review your Microsoft 365 environment, licensing, security posture and business requirements. This highlights risks, inefficiencies and quick wins.
Implement
We supply licences, configure Microsoft 365 properly, and migrate users or data if required. Changes are planned carefully to minimise downtime.
Manage
We actively manage security, backup and day-to-day administration. Your Microsoft 365 environment stays secure, usable and supported over time.
Optimise
Microsoft 365 changes constantly. We advise on what to adopt, what to ignore, and how to keep governance tight as your business evolves.
Microsoft 365 security and compliance management
Microsoft 365 includes powerful security capabilities, but they must be configured, monitored and maintained correctly to be effective. Security is not a one-time setup, we continually improve your posture as threats evolve.
Account protection and access control
- Multi-factor authentication and conditional access
- Reduction of credential theft and account compromise
- Identity and access management aligned to best practice
- Governance, auditing and access reviews
Threat protection and email security
- Configuring and monitoring Microsoft Defender
- Strengthened email security and phishing protection
- Policies tuned to reduce risk without adding friction
- Support for compliance requirements
Microsoft 365 backup and data protection
Microsoft focuses on platform availability, not full data recovery. Independent backup protects you from accidental deletion, ransomware and malicious activity, with fast, granular restore.
What we protect
Exchange Online
OneDrive for Business
SharePoint
Microsoft Teams Data
What you get
- Fast recovery of emails, files and folders
- Long-term retention beyond native limits
- Protection from common data loss scenarios
- Clear accountability during incidents
Microsoft 365 backup and data protection
Understanding responsibility removes confusion and ensures nothing critical falls through the cracks.
Microsoft provides:
- The Microsoft 365 platform and software
- Global infrastructure and service availability
- Platform-level security and uptime
Affinity MSP provides:
Licensing advice and cost control
Secure configuration and ongoing management
Security, backup and compliance oversight
User support and issue resolution
Local Australian accountability
AI inside the tools your team already uses.
Microsoft Copilot
AI-powered assistance built into Microsoft 365.
Work smarter across email, meetings, documents and data.
Microsoft Copilot integrates directly with Outlook, Teams, Word, Excel and SharePoint to help your team draft content, summarise conversations, analyse information and automate repetitive tasks. It uses your organisation’s data securely within your Microsoft 365 environment, turning everyday work into faster, more focused output.
Key Capabilities
- Draft and refine emails in Outlook
- Summarise Teams meetings and action items
- Generate reports and content in Word
- Analyse data and trends in Excel
- Surface insights across your documents and files
FAQs
Microsoft 365 managed services typically include licensing management, tenant configuration, security setup, backup, ongoing administration and user support. We take ownership of your Microsoft 365 environment end to end, so it remains secure, organised and aligned with how your business operates.
No. Microsoft provides platform availability, but it does not offer full independent backup for long-term data recovery. If emails, files or SharePoint data are deleted or encrypted, recovery options can be limited. Independent Microsoft 365 backup ensures your data is protected and recoverable.
Yes. We regularly take over existing Microsoft 365 tenants, especially when businesses outgrow a previous MSP or discover the environment was never structured properly. We assess the current setup, identify gaps, then improve security, governance and performance.
Microsoft 365 can be highly secure when configured correctly. Security depends on proper identity management, multi-factor authentication, conditional access policies, email protection and ongoing monitoring. Default settings are rarely sufficient for business-grade protection.
Yes. We provide Microsoft 365 licensing management across Business and Enterprise plans. This includes licence optimisation, cost visibility and adjustments as users join, leave or change roles, ensuring you are not overspending or under-protected.
Absolutely. Most clients include Microsoft 365 as part of a broader Managed IT Services agreement. This ensures security, backup, devices and cloud infrastructure all work together under one accountable provider.
Get Microsoft 365 managed properly
Microsoft 365 is too important to leave unmanaged. We will review your environment and licences, then provide clear recommendations and pricing.
What happens next?
- We review your Microsoft 365 environment and licenses
- You receive clear recommendations and pricing