Yes, Affinity MSP provides 24/7 IT support and monitoring as part of our managed IT services. Technology never sleeps, and neither do cyber threats. That is why we make sure your systems are monitored around the clock, so issues are detected and resolved long before they have a chance to impact your business.

Co-Managed IT is a partnership model where your internal IT team works alongside an external provider like AffinityMSP. Instead of replacing your in-house staff, Co-Managed IT strengthens them with additional resources, expertise, and support. 

This model gives you the best of both worlds.

So, what is WAN? A Wide Area Network (WAN) is a communications network that connects multiple locations, such as branch offices, warehouses, data centres, or cloud services, over large geographical distances. 

A Local Area Network (LAN) connects devices within a single office or location, while a Wide Area Network (WAN) spans across suburbs, states, or even countries.

The Essential 8 framework is a set of cyber security mitigation strategies developed by the Australian Cyber Security Centre (ACSC). It provides a practical baseline for organisations to protect their systems, reduce the likelihood of successful cyber attacks, and recover quickly if an incident occurs.

When evaluating managed service providers, many businesses worry about hidden fees in IT contracts or being tied into rigid, long-term agreements. These concerns are valid—unpredictable costs and inflexible terms can quickly erode trust in an IT partnership.

In simple terms, the cloud is a way of storing and accessing data, applications, and services over the internet instead of relying only on physical servers in your office. Instead of buying and maintaining your own hardware, you “rent” the resources you need from a secure data centre.

Yes, AffinityMSP provides full Microsoft 365 support (formerly Office 365) to help businesses get the most from their Microsoft environment. Microsoft 365 is more than just Word, Excel, and Outlook—it’s a complete productivity and collaboration platform designed to keep teams connected, secure, and efficient.

Many businesses ask, “What are Managed IT Services?” In simple terms, managed IT services are a comprehensive suite of outsourced technology solutions designed to keep your business systems secure, reliable, and always available. Instead of relying on reactive support when problems arise, managed IT services provide proactive monitoring, maintenance, and protection to prevent issues before they impact your operations.

Choosing the right managed IT service provider isn’t easy. Many providers promise reliability, quick support, or cost savings, but not all deliver consistently. So, what makes AffinityMSP different from other IT providers? The answer lies in our unwavering commitment to speed, transparency, expertise, and security—the four areas our clients value most.

When businesses search “What industries does AffinityMSP serve?” the answer is broad. We support organisations across Australia and New Zealand with managed IT services, cybersecurity solutions, cloud services, and IT support tailored to their unique needs.

Growth in the technology sector often happens quietly. It takes shape in the late nights, the problem-solving, the commitment to improvement and the belief that good service speaks loudest when things run smoothly. Every so often, the industry shines a light on the companies that turn this consistency into measurable success.

Affinity MSP has a strong presence across Australia and New Zealand. We have offices in Melbourne, Sydney, Perth, and Brisbane, as well as a regional hub in Auckland, New Zealand. 

Being locally based means our clients benefit from responsive managed IT services, fast on-the-ground IT support, and a team that understands the unique needs of businesses in each region.