Data is one of your organisation’s most valuable assets. Losing it—whether from cyberattacks, human error, or system failure—can lead to downtime, financial loss, compliance breaches, and reputational damage. That’s why businesses often ask us: “How do you handle data backup and disaster recovery?” 

At Affinity MSP, we implement regular, secure data backups combined with comprehensive disaster recovery planning to ensure your operations remain resilient, no matter what happens.

Transparent and Flexible MSP Pricing Models

One of the first questions many businesses ask is: “How is pricing structured?” At Affinity MSP, we believe IT pricing should be transparent, predictable, and tailored to your business needs.

.sla-table { width: 100%; border-collapse: collapse; font-size: 15px; }

.sla-table th, .sla-table td { padding: 16px 12px; text-align: left; border-bottom: 1px solid #ccc; vertical-align: top; }

.sla-table th { font-weight: 700; }

.sla-row-critical td { background: #fff5f5; } .sla-row-high td { background: #fff9f0; } .sla-row-medium td { background: #fffef3; } .sla-row-low td { background: #f4fbff; } .sla-row-none td { background: #f4fff6; }

/* Keep columns aligned */ .sla-col-priority { width: 140px; font-weight: bold; white-space: nowrap; }

.sla-col-time { width: 150px; white-space: nowrap; }

/* Mobile stacked layout */ @media (max-width: 768px) { .sla-table thead { display: none; }

.sla-table, .sla-table tbody, .sla-table tr, .sla-table td { display: block; width: 100%; }

.sla-table tr { margin-bottom: 18px; border: 1px solid #ddd; border-radius: 6px; overflow: hidden; }

.sla-table td { border-bottom: 1px solid #eee; padding: 14px; }

.sla-table td:last-child { border-bottom: none; }

.sla-table td::before { content: attr(data-label); display: block; font-size: 12px; font-weight: 600; margin-bottom: 6px; opacity: 0.7; text-transform: uppercase; }

.sla-col-priority, .sla-col-time { width: 100% !important; white-space: normal !important; } }

Fast IT Support When You Need It
One of the most common questions we hear is “What is your support response time?” At Affinity MSP, we understand that when something breaks, every second counts.

Getting Started Is Simple
You might be wondering, “How do I get started with Affinity MSP?”
The process is straightforward and designed to give you confidence from day one.

We make it easy for businesses to explore IT support and managed services without pressure or guesswork.

Understanding Flex-Lease
Flex-Lease is Affinity MSP’s flexible IT hardware and infrastructure leasing service. It gives businesses access to the latest technology through manageable monthly payments instead of large upfront purchases.

With Flex-Lease, you can equip your team with modern devices, servers, networking equipment and more, while keeping costs predictable and cash flow healthy.

Why Cybersecurity Services Matter 

Cyber threats are no longer a distant concern—they are a daily reality for businesses of all sizes. Ransomware, phishing attacks, and data breaches can cost millions in lost revenue, legal penalties, and reputational damage.

Yes, Affinity MSP offers complete business phone systems designed for modern workplaces. We know that communication is key to every successful organization. That's why we offer advanced phone and voice solutions. Our solutions support how businesses work today: flexible, mobile, cloud-based, and secure.

Yes, Affinity MSP provides 24/7 IT support and monitoring as part of our managed IT services. Technology never sleeps, and neither do cyber threats. That is why we make sure your systems are monitored around the clock, so issues are detected and resolved long before they have a chance to impact your business.

Co-Managed IT is a partnership model where your internal IT team works alongside an external provider like AffinityMSP. Instead of replacing your in-house staff, Co-Managed IT strengthens them with additional resources, expertise, and support. 

This model gives you the best of both worlds.

So, what is WAN? A Wide Area Network (WAN) is a communications network that connects multiple locations, such as branch offices, warehouses, data centres, or cloud services, over large geographical distances. 

A Local Area Network (LAN) connects devices within a single office or location, while a Wide Area Network (WAN) spans across suburbs, states, or even countries.

The Essential 8 framework is a set of cyber security mitigation strategies developed by the Australian Cyber Security Centre (ACSC). It provides a practical baseline for organisations to protect their systems, reduce the likelihood of successful cyber attacks, and recover quickly if an incident occurs.

When evaluating managed service providers, many businesses worry about hidden fees in IT contracts or being tied into rigid, long-term agreements. These concerns are valid—unpredictable costs and inflexible terms can quickly erode trust in an IT partnership.