How Is Pricing Structured / What Are Your Pricing Models?
Transparent and Flexible MSP Pricing Models
One of the first questions many businesses ask is: “How is pricing structured?” At Affinity MSP, we believe IT pricing should be transparent, predictable, and tailored to your business needs.
We typically use subscription-based or recurring pricing models for our managed IT services. This helps your business have clear, fixed costs with no hidden surprises. This makes it easier to budget and plan for IT expenses.
How Our MSP Pricing Models Work
Our MSP pricing models are designed to scale with your organisation. Factors that influence pricing include:
- Business size – The number of employees, users, or devices supported
- Services required – IT support, cybersecurity, cloud, voice/phone systems, backup, and more
- Infrastructure mix – Whether your business relies on cloud, on-premises hardware, or a hybrid setup
- Leasing or ownership – Flex-Lease options for hardware vs outright ownership
- Compliance requirements – Security frameworks (e.g., Essential 8) and industry regulations may impact service scope
Common Pricing Approaches
While every business receives a tailored proposal, here are the most common pricing models we use:
- Per-user pricing – A fixed monthly fee for each employee or user covered. Scales easily as your workforce grows.
- Per-device pricing – Pricing based on the number of servers, laptops, desktops, or other devices supported.
- Service package pricing – Bundled IT services (e.g., managed support, cybersecurity, and cloud) under one predictable monthly cost.
- Custom pricing – Tailored for complex or enterprise environments that require specialised support.
Why Predictable Pricing Matters
Unpredictable IT costs are a common frustration for businesses. AffinityMSP removes this uncertainty by providing:
- No hidden fees – Clear contracts with upfront terms
- Predictable monthly costs – Easier budgeting and forecasting
- Scalable packages – Pricing adjusts as your needs change
- Better value – Access to enterprise-grade expertise without unpredictable hourly billing
The AffinityMSP Difference
Many MSPs advertise low entry prices but add hidden charges for support calls, upgrades, or after-hours work. At AffinityMSP, we focus on clarity and partnership. Our pricing models are built to align with your business, so you only pay for the services you actually need.
With clear MSP pricing models, your business knows what to expect in costs. You can easily scale your services. You also get access to the right IT skills without any surprise expenses.
